FAQS
CARE & USE
How do I care for my MURMUR frames?
For a quick clean, start by gently blowing away any dust or particles from your frames. Next, use the MURMUR microfiber cloth that comes with your glasses. Need extras? We offer extra cleaning packs so you can keep at home, in the office, or anywhere else you might need it!
For a deeper clean, mix a drop of dish soap (ensure it's moisturizer-free) in a bowl of warm water. Submerge your frames for a few minutes, then carefully wipe them down with a soft cloth or high-quality paper towel.
When you're not wearing your MURMUR frames (though we know you'll want to wear them all the time!), always store them in their protective case to avoid accidental damage or prolonged exposure to sunlight. While our lenses are scratch-resistant, they aren’t scratch-proof, so handle them with care. Remember: if they’re not on your face, they belong in the case!
ORDERS
How can I change or cancel my order?
We totally get it—mistakes happen! You can make changes or cancel your order within one hour of placing it. If more than an hour has passed, don’t worry—you can still return your item by following our return policy here